Refund and Returns Policy

We make every effort to ensure that the information on our website is accurate and up to date.
However, Selkis LLC reserves the right to correct errors, omissions, pricing inaccuracies,
and product specifications without prior notice.

Product specifications, colours, and packaging may change as part of ongoing product development.
In some cases, we may substitute a product with an equivalent or superior alternative.

All products are subject to availability.

If you have any questions regarding your order, please contact us at
info@seleventh.com.

Returns and Refunds

If you are not fully satisfied with your purchase, you may return eligible products in accordance
with our 30-Day Return Guarantee.
Returned items must be in original packaging and in “as new” condition.

Refunds are processed after the returned items have been received and inspected.
Shipping charges and other direct costs may be deducted where applicable.

Order Cancellation

Orders may be cancelled before dispatch by contacting us at
info@seleventh.com.
If the order has already shipped, return shipping charges may apply.

Payment Methods

We currently accept payment by bank transfer.
Additional payment methods may be introduced in the future.

Pricing

We strive to offer competitive pricing and reserve the right to modify prices at any time without notice.

Delivery Information

Please refer to our Delivery Information page for complete shipping terms and conditions.

Faulty Products

If you receive a defective product or a product develops a fault during the applicable warranty period,
please contact us with your order number and a description of the issue.
We will arrange a repair, replacement, or refund where appropriate.

Privacy Policy

Your privacy is important to us.
Please refer to our Privacy Policy for detailed information about how we collect,
use, and protect your personal data.

Warranty Information

All products are covered by the applicable manufacturer’s warranty.
Warranty terms vary depending on the product and intended use.
Warranties do not cover normal wear and tear, misuse, improper installation,
unauthorized modifications, or damage caused by improper use.

Contact Information

For any questions regarding returns, refunds, or warranties, please contact us at
info@seleventh.com.

Business Information

 
Selkis LLC

16192 Coastal Highway

Lewes, Delaware 19958

County of Sussex, USA